Welcome to the Inspiration Outdoors Feedback Hub!
At Inspiration Outdoors, we believe in transparency and the value of honest feedback. As part of the process to be B-Corp certified, we are committed to sharing our customer feedback with you. This is not an exercise to make ourselves look good, but rather a commitment to openness and continuous improvement.
Here, you will find the results of our customer feedback surveys, covering the good, the bad, and everything in between. We value every piece of feedback and use it to enhance our tours and services. Along with the feedback results, you will also find action items we are implementing based on your input.
Thank you for being part of our community and helping us create inspiring outdoor experiences. Your voice matters to us.
Customer Feedback Scores
| Guide Questions | Ave. scores |
|---|---|
| June 2023 to May 2024 | |
| My tour guides put in a lot of effort and worked hard? | 4.78 |
| My guides were knowledgeable about the area? | 4.45 |
| My guides were helpful and kind? | 4.78 |
| My guides were professional and fun? | 4.72 |
| My guides made me feel safe? | 4.70 |
| My guides kept me well informed about what was happening | 4.65 |
| My guides were excellent | 4.64 |
Accommodation Feedback Scores
| Accommodation Questions | Ave. scores | |
|---|---|---|
| June 2023 to May 2024 | ||
| The accommodation for this tour was good | 4.37 | |
If you have questions about the above feedback or would like to learn more about our commitment to transparency, please email us on [email protected].
